• Is your office still requiring masks?

  • Yes. We are continuing to require masks in our office when we have a sick patient scheduled and require the patient to wear one as well. 

  •  No. All healthy patients are not required to wear mask.(updated 9/1/23)

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• Can I have my lab drawn outside of your office?

  • Yes! You can visit a Quest draw station or Lab Corp draw station that is nearest to you (check their websites to ensure your insurance is accepted). Just call our office and let them know which company you'd like to go through and we can send your orders accordingly.​

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• Can I have my lab work that is ordered from one of my other providers done at your office?

  • No. We do not accept outside lab orders at our office, even if it is from a provider we have referred you to. You can have your labs completed elsewhere and have your results faxed to us so that our providers can view your results as well.​

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• Do you accept walk-in appointments?

  • No,​ we do not. You must call our office to schedule all appointments - provider appointments and nurse visit appointments.​

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• Who do I speak to about billing questions or concerns?

  • You can contact our medical billing by calling the number (720)-876-0147.

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• Does your office offer COVID-19 vaccines or boosters?

  • No. Our office does not offer COVID vaccines of any kind. You can find where to get your vaccine here.​

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• What age do I have to be to be seen as a patient in your office?

  • Our office sees patients of all ages! Some of our providers specialize in certain age groups, but every patient, regardless of age is welcomed at our office!

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• What is the best way to get my medication refilled?

  • Call your pharmacy to ask for a refill, and they will notify us of your request. Be aware that if you have not been seen by a provider in over a year that they may deny your requests until an appointment is scheduled. Our providers like to stay up to date on your most current medical history before continuing to prescribe medication.

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• Why haven't I heard back about the prior authorization of medication?

  • Be patient! Prior authorizations can take up to 2 weeks to be completed. Once we have received an approval or denial, our medical assistants will contact you to inform you of next steps. ​

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• Do you accept feedback on your services?​

  • Yes!​ Your feedback and quality of care is very important to us. We send out patient satisfaction surveys every four months in order to obtain continuous feedback. Please complete these surveys when they are distributed in order to help us provide the best care possible.